Privacy Policy – Scivi Travel

Scivi Travel (“we”, “our”, or “us”) operates educational travel programs in Vietnam and Southeast Asia.

This Privacy Policy explains how we collect, use, and handle personal information when you visit our website, contact us, request program information, or participate in our programs.

If something is not clear, you can contact us directly.

1. What information we collect

We collect information in two main ways.

a. Information you provide directly

When you contact us or submit a form, we may collect:

• name
• email address
• organization or school
• role (e.g. teacher, administrator)
• any details you include in your message

If you are participating in a program, additional information may be collected as required for operations, including:

• travel details
• emergency contact information
• dietary or health considerations (when relevant to safety)

b. Information collected automatically

When you visit our website, we may collect:

• pages visited
• time spent on the site
• general location (e.g. country or city)
• device and browser type

This information is collected through standard analytics tools and does not identify you personally.

2. How we use information

We use the information we collect to:

• respond to inquiries and provide program details
• design and coordinate educational travel programs
• communicate with schools, educators, and participants
• improve our website and content
• ensure safety and operational readiness during programs

We do not use your information for unrelated marketing or resell it to third parties.

3. Sharing of information

We only share information when necessary.

This may include:

• local partners and service providers (e.g. accommodation, transport)
• staff coordinating programs on the ground
• emergency services, if required for safety

We limit shared information to what is necessary for the specific purpose.

We do not sell or trade personal information.

4. Data storage and security

We store information using standard digital tools and take reasonable measures to protect it.

While no system is completely secure, we:

• restrict access to relevant team members
• use secure platforms where possible
• avoid collecting unnecessary sensitive data

5. International data context

Scivi Travel operates primarily in Vietnam and Southeast Asia, while working with schools internationally.

This means your information may be processed across different countries.

We handle this carefully and only share information as required to deliver programs safely and effectively.

6. Your choices

You can:

• request access to the information we hold about you
• ask us to update or correct your information
• request that we delete your information (where appropriate)

To do so, contact us directly.

7. Cookies and analytics

We use basic analytics tools to understand how visitors use our website.

These tools may use cookies to collect non-personal data such as:

• pages viewed
• time spent
• navigation patterns

You can adjust your browser settings to disable cookies if you prefer.

8. Changes to this policy

We may update this Privacy Policy from time to time.

The most current version will always be available on this page.

9. Contact

If you have questions about this policy or how we handle data, you can contact us at:

Email: [email protected]
Website: https://scivitravel.com/